Privacy Policy

At Carrycove, we respect your privacy and are committed to protecting the information you provide when you visit Carrycove, contact us, or place an order. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

Depending on how you interact with Carrycove, we may collect the following information:

Information You Provide

Name
Email address
Shipping and billing information
Delivery address
Phone number, when provided
Order details and purchase history
Information you provide when contacting customer support
Feedback, questions, or other communications you voluntarily submit

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

IP address
Browser type and device information
Pages visited
General website usage information
Referring website or source
Date and time of website visits

We only collect information that is reasonably necessary for operating and improving our website and services.

How We Use Your Information

We may use collected information to:

Process and fulfill orders
Arrange shipping and delivery
Provide order confirmations and updates
Respond to customer questions and support requests
Process returns, refunds, or exchanges where applicable
Improve our products, website, and customer experience
Maintain website security and prevent fraudulent or unauthorized activity
Communicate important information about your orders or our services
Comply with applicable legal and regulatory requirements

We do not use customer information for purposes unrelated to our business operations without an appropriate legal basis or your permission where required.

Sharing of Information

Carrycove does not sell your personal information for money.
We may share information when reasonably necessary to operate our business, including with:

Payment processors and payment service providers
Shipping and delivery providers
Website hosting and technology providers
Customer support or communication service providers
Analytics or advertising service providers, where applicable
Professional advisers or authorities when required by law

Third parties that process information on our behalf may only receive information reasonably necessary to provide their services or fulfill applicable legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmitting or storing information online can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through the internet.

Cookies & Tracking Technologies

Carrycove may use cookies and similar technologies to help operate our website, remember preferences, understand website usage, and improve the shopping experience.
Cookies may be used for purposes such as:

Keeping essential website functions working
Remembering shopping cart or browsing preferences
Understanding website traffic and performance
Improving website functionality
Supporting analytics or advertising activities where applicable

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website features or functionality.

Customer Rights — Access, Correction & Deletion

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Request information about how your personal information is used or shared
Object to or restrict certain processing where applicable

We may need to verify your identity before completing certain requests. Some information may be retained where required for legal, security, accounting, fraud-prevention, or legitimate business purposes.

Third-Party Services

Carrycove may use third-party services to support website functionality, payment processing, shipping, analytics, customer support, or other business operations. These third parties may process information according to their own privacy policies and applicable legal requirements. Our website may also contain links to third-party websites. Carrycove is not responsible for the privacy practices, content, or security of websites that we do not operate.

Business Information

Business Name: Carrycove
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT-6)
Business Email: info@carrycove.store
Business Address: 425 Cherry St, Macon, GA 31201, United States