Payment Policy

At Carrycove, we aim to provide a simple and secure checkout experience. This Payment Policy explains the payment methods we accept and how payments are processed.

Secure Checkout

Payments made through the Carrycove website are processed through secure payment technology. When you proceed to checkout, you will be directed through the available payment process to complete your purchase. We do not intentionally store complete payment card information on our own website.

Accepted Payment Method

Carrycove currently accepts PayPal as its payment method. Customers can complete their purchase using the payment options available through PayPal at checkout. Payment availability may depend on the customer’s PayPal account, location, or the payment options supported by PayPal.

Currency Information

All product prices on the Carrycove website are displayed in U.S. Dollars (USD) unless otherwise stated. If your payment account uses another currency, your payment provider may apply its own currency conversion rate or fees. Any currency conversion is handled by the applicable payment provider.

Order Confirmation & Payment Confirmation

After you successfully complete your purchase, you should receive an order confirmation containing your order details. An order is considered successfully placed once payment has been authorized and the order confirmation has been generated. If you do not receive an order confirmation, please contact us at: info@carrycove.store
Please include any available order or payment information so we can assist you.

Troubleshooting Payment Issues

If you experience difficulty completing your payment, please check that:

Your PayPal account is active and available for payment.
Your billing and shipping information is accurate.
Your selected payment method is available through PayPal.
There are no restrictions or issues with your payment account.

If the issue continues, please contact PayPal or contact us at info@carrycove.store for assistance with your order.

Transaction Security

Carrycove takes reasonable steps to protect customer and transaction information. Payment transactions are handled through PayPal’s payment systems. Customers should review PayPal’s applicable security and privacy practices for information about how PayPal processes payment information.

Failed Transactions

If a payment attempt is unsuccessful, your order may not be completed or confirmed. If you believe you were charged but did not receive an order confirmation, please contact us at: info@carrycove.store
We will review the order status and assist you with the next steps. Please do not repeatedly submit the same order if you are unsure whether a payment was completed. Contact us first so we can verify the order status.

Fraud Prevention

To help protect our customers and our business, we may review orders for unusual or potentially unauthorized activity. If additional information is reasonably necessary to verify an order, we may contact the customer using the information provided during checkout. We reserve the right to cancel or decline an order when we reasonably believe that the transaction may be unauthorized, fraudulent, or otherwise poses a security concern.

Taxes & Fees

Product prices are displayed in USD. Any applicable shipping charges will be displayed during checkout for orders shipped within the United States. Any applicable taxes or other charges will be displayed during checkout when required. PayPal may also apply its own fees or currency conversion charges depending on the customer’s account, payment method, or location. Such charges are determined by PayPal and are outside Carrycove’s control.

Chargebacks & Disputes

If you have a concern about a purchase, payment, refund, or order, we encourage you to contact us first at: info@carrycove.store

We will make reasonable efforts to review the issue and work toward an appropriate resolution. Customers may also have dispute or payment-protection options available through PayPal, subject to PayPal’s applicable terms and policies.

Subscriptions & Recurring Payments

Carrycove does not offer subscriptions or recurring payment plans. All purchases are individual transactions and are not automatically renewed or charged on a recurring basis.

Policy Updates

Carrycove may modify or update this Payment Policy at any time to reflect changes to our payment methods, website functionality, business practices, or applicable requirements. Any changes will be posted on this page, and the updated policy will apply from the date it is published.

Business Information

Business Name: Carrycove
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT-6)
Business Email: info@carrycove.store
Business Address: 425 Cherry St, Macon, GA 31201, United States